[2025]

PRIVACY POLICY

Effective Date: 01‑28‑25
Last Updated: 08‑28‑25

J. CREW COACHING – PRIVACY POLICY

J. CREW COACHING LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services, including online coaching, in‑person training, and digital communications. By accessing or using our services, you agree to this Privacy Policy and our Terms of Service. If any term in this policy conflicts with the Terms of Service, the Terms of Service control.

1. Information We Collect

1.1 Personal Information

When you sign up for coaching services, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing information (processed securely via third‑party payment processors)

  • Location or contact information for in‑person coaching sessions

1.2 Health & Fitness Data

To provide effective coaching, we may collect:

  • General health history and injuries (for safety and suitability assessments)

  • Bodyweight, measurements, and progress photos

  • Workout history and performance data

  • Dietary preferences (for general nutrition education purposes only)

Note: We do not collect or interpret medical test results (e.g., bloodwork) or use your information to diagnose or treat any medical conditions. We may ask you to consult a licensed healthcare provider for specialized nutrition or medical advice, in accordance with our Terms of Service.

1.3 Technical Information

When you visit our website or use our online platform, we may automatically collect:

  • IP address

  • Device type and browser

  • Website activity via cookies and analytics tools

2. How We Use Your Information

J. CREW COACHING collects and uses your data for the following purposes:

  • To provide coaching services: Create customized training programs, track progress, and offer general nutrition and wellness education.

  • To communicate with you: Send updates, schedule reminders, coaching feedback, and respond to inquiries.

  • To process payments: Securely handle billing for coaching programs.

  • To improve our services: Analyze anonymized data to enhance client experience and program quality.

  • For marketing and promotions: With your consent, we may send newsletters or promotional offers. You can opt out at any time.

We do not use your information to diagnose or treat medical conditions. Any health‑related information you provide is used solely within the scope defined in our Terms of Service.

3. How We Protect Your Information

We take data security seriously and implement the following measures:

  • Secure payment processing: All transactions are handled by trusted third‑party processors. We do not store full payment details.

  • Confidentiality agreements: Your personal and health data is never shared with unauthorized parties.

  • Data encryption and secure storage: We use appropriate technical and organizational measures to protect stored information.

  • Limited access: Only authorized personnel have access to your private data.

While we take these measures, no online service is completely secure. We encourage you to use caution when sharing sensitive information online.

4. Information Sharing & Disclosure

We do not sell or rent your personal information. We may share data in the following limited circumstances:

4.1 Third‑Party Service Providers

We may share necessary information with trusted third‑party vendors to:

  • Process payments (e.g., Stripe, PayPal)

  • Provide website analytics (e.g., Google Analytics, Meta Pixel)

  • Facilitate client communication (e.g., email platforms, coaching apps)

These providers are obligated to protect your information and use it only for the services we request.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, property, or safety.

4.3 Business Transfers

If J. CREW COACHING undergoes a business transition (e.g., merger, acquisition, or sale), client information may be transferred as part of the business assets. You will be notified if such a transfer affects your information.

5. Cookies & Tracking Technologies

5.1 What Are Cookies?

Cookies are small files stored on your device to enhance your browsing experience.

5.2 How We Use Cookies

We use cookies for:

  • Website functionality (e.g., logging into coaching portals)

  • Analytics (e.g., understanding site traffic and usage patterns)

  • Marketing efforts (e.g., retargeting ads), only with your consent

You can manage or disable cookies through your browser settings. Disabling cookies may affect the functionality of our website and services.

6. Client Rights & Choices

6.1 Access & Updates

You have the right to:

  • Request access to the personal data we hold about you.

  • Update or correct inaccurate information.

  • Request deletion of your data, subject to legal and contractual obligations.

6.2 Opting Out

  • Marketing emails: You can unsubscribe via the “unsubscribe” link in any promotional email.

  • Data tracking: Adjust your cookie preferences within your browser.

To request changes or exercise your rights, contact us at the email below.

7. Data Retention

We retain client information only as long as necessary to:

  • Fulfill coaching services

  • Comply with legal obligations

  • Maintain business records and security

When data is no longer needed, it is securely deleted or anonymized. Upon request, we can delete your data unless retention is legally required.

8. Third‑Party Links

Our website or coaching materials may include links to third‑party sites (e.g., recommended products, educational resources). We are not responsible for the privacy practices or content of those sites. Please review their policies before sharing personal information.

9. Children’s Privacy

J. CREW COACHING does not knowingly collect personal data from children under 18. If we learn that a child’s information has been provided without parental consent, we will delete it promptly.

10. Policy Updates

We may update this Privacy Policy periodically. Significant changes will be communicated via email or our website. Continued use of our services after updates indicates your acceptance of the revised policy.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

  • Email: management@jcrewcoaching.com

  • Phone: (415) 691‑7524

By using J. CREW COACHING services, you acknowledge and agree to this Privacy Policy and the Terms of Service.